List of Services

Keynotes

"Develop Customers who RAVE about you."
“Education is the key”- focuses on what business needs from today’s graduates

“Watch your parsley” – how our attitude labels us;
“Did I say that?” – how we “miscommunicate” ;
“My brother’s a team player as long as he’s head of the team” – how to build team skills.

Suggested workshops include:

· Develop Customers Who RAVE About You

· Dealing with Difficult Employees

· Good Isn’t Good Enough

· Working Smarter/Building Relationships

· Team & Trust Building

· Putting Service in the Service Industry

· Laughing Through Stress

· Attitude Rocks

· Effective Communications

· Other issues needed

Marketing Analysis – developing marketing plans to meet internal and external communications goals.
Advertising – creating multi-media image-building and advertising campaigns.
Public Relations – developing internal and external communications plans, news releases, media
conferences, community relations, event planning, and a wide range of other activities.
Media Relations – responding to media inquiries and initiate media interest.
Meeting Facilitating – defining meeting goals; conducts efficient product meetings; finalizes action plan.
Communications reorganization – defining an efficient department structure to meet communications
goals.
Crisis Management – developing comprehensive crisis plans for businesses and organizations.
Strategic planning – developing a comprehensive strategic plan for businesses and organizations.

Bob Owen has: